SEO Web Hosting Terms of Service

This Terms of Service (the "Agreement") is a legally binding contract between SEO Web Hosting, Inc. (the "Company") and you (the "Customer") that shall govern the purchase and use, in any manner, of services provided by the Company to the Customer (collectively, the "Services").

By purchasing or using the Services in any manner, the Customer represents that he has read, understand, and agrees to all terms and conditions set forth in the Agreement, and that he is at least eighteen (18) years old and has the legal ability to engage in a contract in the State of Georgia. If the Customer does not accept the Agreement and all terms and conditions set forth within, he should not purchase or use, in any manner, Services from the Company or, if he has already purchased Services, he should contact the Company immediately to terminate the Agreement. It is further understood that the Agreement is subject to change from time-to-time, in whole or in part, without notice.

Term of Agreement
The Agreement becomes effective immediately upon submission of an order by the Customer for a period of time as specified on the original order form (the "Billing Term"). Following the expiration of any Billing Term, the Agreement shall automatically renew for an equivalent period of time unless terminated by either party as outlined below.

Obeying the Law
As SEO Web Hosting, Inc. is registered and located within the United States of America, we are required to follow any and all US laws. This provision applies to all Services provided and maintained by SEO Web Hosting, Inc., whether located within the US or other countries.

Payment and Fees
The Company will automatically bill the credit card on file for the Customer on the first day of each Billing Term. All fees are billed in United States Dollars ("USD") and are subject to change at anytime with thirty (30) days prior notice to the Customer. It is the responsibility of the Customer to ensure that all billing information on file with the Company is accurate, and that any credit card or other automated payment method on file has sufficient funds for processing. Following ten (10) days of non-payment, the Company reserves the right to suspend Services, and to subsequently terminate Services after thirty (30) days following suspension of Services. The Company is not responsible for any damages or losses as a result of suspension or termination for non-payment by the Customer.

Refund Policy
We offer pro-rated refunds for unused services. SEO Web Hosting, Inc. will not provide refunds for services already rendered or used. There are no refunds, pro-rated or otherwise, on domain registrations or transfers, SSL certificates, software licenses, or pre-paid dedicated servers. The Company reserves the right to refuse a refund at anytime for any or no reason. Refunds will be issued only to the payment method that the original payment was sent from, and may take up to 2-3 weeks for processing. We do not issue refunds via check, alternate credit cards, or other payment methods. If you a have a separate, longer term contract with SEO Web Hosting, Inc. that has been executed in writing by a company officer, that contract will dictate any refund or cancellation policies (if applicable).

Collections Agency
Any account that remains unpaid after thirty (30) days may be submitted to an outside collections agency and reported to all major credit bureaus. The Customer agrees to pay a "Collections Fee" of $35.00 USD in the event that his account is submitted to an outside agency for collections. If further civil or criminal actions are deemed necessary to collect a debt, the Customer agrees to pay all associated costs including court costs and reasonable attorney's fees.

Chargebacks, Reversals, and Retrievals
All disputes and overcharges must be reported directly to the Company, in writing, within thirty (30) days. Any Customer that initiates a chargeback, reversal, retrieval request, or other dispute with their credit card issuing bank and/or PayPal ("Dispute") will be immediately suspended or terminated pending investigation. The Customer agrees to pay a "Research Fee" of $35.00 USD per Dispute regardless of the actual validity of the charge. We strongly encourage all customers with billing questions or concerns to contact our billing department directly instead of issuing a chargeback.

Cancellation of Services
The Customer may cancel service by providing no less than forty-eight hours (48) hours prior notice by emailing our billing team at billing@seowebhosting.net. A cancellation request is not considered received until it has been replied to by an individual within our billing department. Automated email replies do not count. Our billing department will typically contact customers who wish to cancel within one business day. SEO Web Hosting, Inc. does not accept cancellations via telephone, live chat, or any other method except the billing email listed above. If cancellation notice is not received within the required timeframe, the Customer may be billed for the next Billing Term and responsible for payment as set forth above. For customers who pay the Company via PayPal, it is the responsibility of those customers to cancel any subscription for recurring PayPal payments. The Company (which has no control over PayPal subscription payments) is not responsible for payments made from the customer's PayPal account after cancellation and is under no obligation to refund such payments made after cancellation. If a Customer cancels one service in order to upgrade or transfer to another service, there will be a fee charged of $25 or 10% of the new monthly amount, whichever is higher.

Refusal of Service
The Company reserves the right to refuse service to any person at Company's discretion. The Company further reserves the right to deny service to any script, program, software, or other service at Company's discretion. Such refusal can occur at any time, for any or no reason, and without explanation.

Suspension and Termination of Services
The Company reserves the right to suspend or terminate the Agreement and all associated Services at anytime without notice and for any or no reason including, but not limited to, breach of any provision of the Agreement. The Company is not responsible for any damages or loss of data resulting from such suspension or termination.

Resource Usage
Each shared hosting customer is required to utilize as little server resources as possible, so as to allow for reasonable performance by all SEO Web Hosting, Inc. customers. Because server CPU and memory are shared resources, excessive consumption of these resources can interfere with or completely prevent normal service performance for other users. The Company reserves the right to suspend or terminate Services on any account that, at our sole discretion, is abusing server resources. Such suspension or termination can occur at anytime without prior warning, and for any or no reason.

Service Modifications
SEO Web Hosting, Inc. reserves the right to add, modify, or remove any or all features from any service The Company provides, at any time, with or without notification. This includes, but is not limited to, disk space limits, bandwidth limits, domain limits, pricing, and 3rd party applications. These changes can be made for any or no reason. The Company does not guarantee the availability of any feature, whether written or implied.

Support Policy
The Company will provide technical support to the Customer twenty-four (24) hours a day, three-hundred-sixty-five (365) days a year, with the exception of few holidays and brief company meetings. The only official method for technical support is via email at support@seowebhosting.net. If you do not receive an automated reply indicating we have received your email, we have not received it. Telephone and live chat support are not official methods of support and are governed by the terms and conditions set forth in the following clause.

Advanced Support Policy
Support to the Customer is limited to our area of expertise and is available only for issues related to the physical functioning of the Services. We do not provide support for any 3rd party software including, but not limited to, software offered by but not developed by the Company. We reserve the right to refuse assistance with and/or assess an "Advanced Support Fee" of $60.00 USD per hour (1 hour minimum) for any issue that, at our sole discretion, is: (a) outside the scope of standard support; or (b) caused by client error. We will notify customers before doing work which we is considered "Advanced Support."

Abusive Actions
Any and all abusive actions directed towards our staff will not be tolerated. If you use foul language, threaten us, or do anything else that we may find offensive, you will be subject to, at the Company's sole discretion, suspension or termination of Services without refund, with or without notice. This includes, but is not limited to, threats to sue, slander, libel, publicly post, or chargeback.

Backup Services
Any and all backup services provided by SEO Web Hosting, Inc., whether paid or not, are offered with no warranty or guarantee of their date, accuracy, and integrity. The Customer agrees to maintain a backup of their data at all times on equipment not maintained by SEO Web Hosting, Inc., or its affiliates. Should the Customer fail to retain a backup of their data during an instance of data loss or corruption, and SEO Web Hosting, Inc. does not hold a recent or valid copy, the Customer agrees to not hold SEO Web Hosting, Inc. liable, as defined in the section "Limitation of Liability".

Domain Name Registrations, Transfers, and Renewals
SEO Web Hosting, Inc. will make every effort to ensure domain names are registered, transferred, or renewed on time. If a domain name registration, renewal, or transfer is not processed when due, it is the Customer's responsibility to contact the Company within fifteen (15) days of the incident for us to investigate. Redemption fees may be charged to the Customer for domains that remain expired for more than 30 days, when no contact is made to the Company in the required timeframe. SEO Web Hosting, Inc.'s liability is limited to the amount paid for the domain name.

Acceptable Usage Policy
The Client shall use the Company's services only for lawful purposes. Transmission, storage, or presentation of any information, data, or material in violation of the laws of the State of Georgia, State of Florida, or the United States is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, or material protected by trade secrets or other statutes. The Client agrees to indemnify and hold harmless SEO Web Hosting, Inc. from any claims resulting from the use of the service which damages the Client or any other party.

SEO Web Hosting, Inc. has a detailed Acceptable Use Policy that can be found at: http://www.seowebhosting.net/aup.php. This policy is part of this Terms of Service, but and is only located at a different URL for convenience and readability.

No Warranty
Client expressly agrees that use of the Company's services is at the Client's sole risk. Neither SEO Web Hosting, Inc., its employees, agents, resellers, third party information providers, merchants licensers or the like, warrant that the Company's services will not be interrupted or be error-free; nor do they make any warranty as to the results that might be obtained from the use of the services or as to the accuracy, or reliability of any information service or merchandise contained in or provided through our network, unless otherwise expressly stated in this agreement. Client also acknowledges and accepts that any damages will be limited to no more than 100% of the equivalent of one (1) month of service.

Limitation of Liability
Under no circumstances, including negligence, shall SEO Web Hosting, Inc., its officers, agents or any one else be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use our service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to SEO Web Hosting, Inc. records, programs or services. Client hereby acknowledges that this paragraph shall apply to all contents on all servers.

Indemnification
Client agrees that it shall defend, indemnify, save and hold SEO Web Hosting, Inc. harmless from any demands, liabilities, losses, costs and claims, including reasonable attorneys fees ("Liabilities"), asserted against the Company, its agents, its Clients, servants officers and employees, that may arise or result from any Services provided, or performed, or agreed to be performed; or any product sold by the Client, its agents, employees or assigns. Client agrees to defend, indemnify and hold harmless SEO Web Hosting, Inc. against Liabilities arising out of (i) any injury to person or property caused by any products sold or otherwise distributed in connection with our servers; (ii) any material supplied by the Client infringing or allegedly infringing on the proprietary rights of a third party; (iii) copyright infringement and (iv) any defective product which Client sold on SEO Web Hosting, Inc. servers.

Arbitration and Waiver of Jury Trial
By using any SEO Web Hosting, Inc. services, you agree to submit to binding arbitration. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. Each party agrees that any action arising out of or in connection with this Agreement shall be handled by an arbitrator of SEO Web Hosting, Inc.'s choice. The arbitrator's award is final and binding on all parties. You, the client, are also responsible for any and all costs related to such arbitration. The language of this Agreement shall be deemed to be the result of negotiation among the parties and their respective counsel and shall not be construed strictly for or against any party. Each party agrees that, whenever a party is requested to execute one or more documents evidencing such consent, it shall do so immediately.

Governing Law and Disputes
This agreement shall be governed by the laws of the State of Georgia, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. Exclusive venue for all disputes arising out of or relating to this agreement shall be the state and federal courts in Fulton County, Georgia, and each party agrees not to dispute such personal jurisdiction and waives all objections thereto.

Partial Invalidity
If any provision of this agreement is held to be invalid by a court of competent jurisdiction, then the remaining provisions shall nevertheless remain in full force and effect. The Company and the Client agree to renegotiate any term held invalid and to be bound by mutually agreed substitute provision.