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Are you misusing Robots.txt?

 

Lindsay at SEO Moz explores the idea that many of the Internet’s best pages are being effectively blocked by robots.txt files and describes some of the more common flawed implementations of the strategy. Describing the history of robots.txt, Lindsay says, “The robots.txt protocol was established in 1994 as a way for webmasters to indicate which pages and directories should not be accessed by bots. To this day, respectable bots adhere to the entries in the file… but only to a point.”

What if…Your pages are still showing up in SERPs?

Though Google and other engines won’t index the content of a robots.txt file, they may still display the page itself in the index. See a couple of prominent examples below:

Ciscos’ Login Page

As you can see, Cisco’s page shows up for the search term “login” on Google. Since it’s a robots.txt file, it lacks a meta description as well as a text snippet in the description.

WordPress’ Next Blog Page

Shown below, WordPress’ Next Blog page is also indexed by Google but lacks a full SERP result. Clearly these examples show that robots.txt aren’t effective at keeping Google from indexing.

What if…Robots.txt blocks your inbound link juice?

When you use robots.txt to block indexing of your page’s content, you’re also signaling to Google that you don’t want any of the links on that page to pass any juice. Inbound links are also dead ended here, and you’re not using any of your links to the fullest potential and wasting any seo hosting products you’re using.

Here are a couple of the worst offenders of the robots.txt sort:

Digg.com

Digg blocked a page using robots.txt with an amazing 425,000 unique linking domains! Digg has since fixed the issue but Google has yet to catch up with their indexing, see below. A better solution would be to use NoIndex, like this:

<meta content=”noindex, follow”>

Blogger and Blogspot

These sites are losing juice between each other, and miraculously, they’re owned by Google! As Lindsay says,

Blogger.com is the brand behind Google’s blogging platform, with subdomains hosted at ‘yourblog.blogspot.com’. The link juice blockage and robots.txt issue that arises here is that www.blogspot.com is entirely blocked with the robots.txt. As if that wasn’t enough, when you try to pull up the home page of Blogspot, you are 302 redirected to Blogger.com.”

A better way to do this is to implement a 301 redirect from Blogger.com to Blogspot.com and get rid of the robots.txt altogether.

Better Ideas:

Noindex

301 Redirect

Canonical Tag

Password Protection

Two issues that make robots.txt even less effective…

Bad Bots – who don’t adhere to the “rule” of noindexing

Competitors – who are digging through your blocked content to see what they can uncover

And here’s what Lindsay has to say about Non HTML and and System Content:

  • It isn’t necessary to block .js and .css files in your robots.txt. The search engines won’t index them, but sometimes they like the ability to analyze them so it is good to keep access open.
  • To restrict robot access to non-HTML documents like PDF files, you can use the x-robots tag in the HTTP Header. (Thanks to Bill Nordwall for pointing this out in the comments.)
  • Images! Every website has background images or images used for styling that you don’t want to have indexed. Make sure these images are displayed through the CSS and not using the <img> tag as much as possible. This will keep them from being indexed, rather than having to disallow the “/style/images” folder from the robots.txt.
  • A good way to determine whether the search engines are even trying to access your non-HTML files is to check your log files for bot activity.

Summarized by Heather Hendrick

Zemanta, EightFold Logic, Whitespark, and MyBlogGuest – 4 Great New Linkbuilding Services

 

Rand Fishkin over at SEOmoz really knows his stuff and he’s taken some time to highlight what he believes are four of the best new linkbuilding services around. In no particular order they are Zemanta, MyBlogGuest, Eightfold Logic and WhiteSpark. 

There has been an influx of new services over the last few months that offer SEOs something beyond the traditional linkbuilding strategy of reverse engineering backlink profiles. Some are more service oriented while some acquire links and still others focus on visibility challenges. 

Zemanta: 

A unique concept, Zemanta allows users to submit content in the form of data or images and then displays the data in front of other bloggers while they write. The idea is that bloggers will be affected by the message and mention the brand in their posts, increasing brand awareness. Another thought is that direct links can be obtained as bloggers link to the content provided and still another theory is that the bloggers themselves make up a pool of direct traffickers who actually click on the links themselves. 

Google’s given Zemanta the White Hat seal of approval and is now approved to appear in both WordPress and Blogger platforms. SEOmoz reported good results after using the still-being-upgraded service for the last year. 

MyBlogGuest: 

Ann Smarty, founder of MyBlogGuest started the service in an attempt to match up those looking to write or receive a guest blog post. It’s a simple concept but if it catches on even with a select number of powerful blogs, the number of backlinks could be tremendous. 

Ann’s thought is that deep connections will emerge between users of the service and she’s so far created a simple and elegant interface. It’s hard not to be compelled, but the action items on the site are not as pared down as they could be. With a little more branding and marketing, MyBlogGuest could really take off. 

EightFoldLogic: 

The site’s Linker function aims to create one on one, private connections. Similar to MyBlogGuest, Linker is directed towards a broader audience and connect sites with the idea of partnership in mind. Linker’s role ends once the parties are connected, though, which leads the mind to wonder exactly how up and up the link connections are on the back end. Linkbuilding connection marketplaces are an interesting idea but like best seo hosting sites will hold little water until the sites obtain enough users to make the service valuable. On that note, Linker’s free for the first couple of months. 

WhiteSpark: 

WhiteSpark’s Local Citation Finder’s goal is to help identify sites that Google uses as “sources” for local map data or conversely reference several sites that rank in SERP results. As local continues to become more and more of a major player the competition for a service that provides useful data around the mysterious field will become fierce. In the future, it would be interesting to see more data about the listings provided and also some services that help SEOs manage multiple listings with a multiple host. 

Thanks to Rand and Heather Hendrick for summarizing him here.

Location-Based Social Networking for Events & Conferences – An Interview with Foursquare

Posted by Sam Crocker

Hi there folks!

Today we are going to take a look into Foursquare and, more specifically, we’re going to check out how to use it for events and conferences and uncover some of the answers to the questions that aren’t as easily avilable through the Foursquare site.

Quick Background on Foursquare

So, we’re not going to waste too much time on an introduction to Foursquare, because hopefully you’ve already been focussing on ways to incorporate this into your marketing plan. The implications for any business with a storefront or actual address are fairly straightforward, though the implications for online brands are a bit more difficult to tap into.

It’s Not just for Stalking! (Image via: Geek and Poke)

I had originally prepared a post dedicated to Foursquare and its impact on local and small businesses, however it seems SEO Doctor was one step ahead of me and produced this impressive guide before I was able to get my post out of the drafts folder here on SEOmoz. His post is extremely comprehensive though, so be sure to check it out!

I’ve been hearing loads of people talking about how “they don’t get it” in reference to Foursquare and it’s worth pointing out how many people were having trouble understanding Twitter as well. I would definitely recommend familiarising yourself with Foursquare now – especially if you work with any local companies.

The growth of Foursquare, Gowalla & Facebook Places has been extremely convincing, and the limited number of people making use of the “Specials” available by claiming your local business (for FREE) with Foursquare seems like an obvious missed opportunity – ignore Location-Based social media at your own peril.

Using Foursquare for Conferences and Events

At any rate, as you know, Distilled and SEOmoz have been busy over the last several months preparing for the #mozniar and the PRO seminar in London ( for which I would be remiss not to quickly let you know that tickets are still avaialble). In this preparation we have been looking heavily into ways to spice up the event.

Given my mild obsession with all ways to earn seemingly meaningless points and my new found hobby of Foursquare Roulette (jump off a tube station and randomly try whatever looks entertaining in the area) I proposed we look into Foursquare and what sort of things we might be able to do with it for the conference.

If any of you are as nerdy as I am, then I’m sure you will have noticed how some of the biggest brands as well as some of the largest events in the tech and music industries have been able to get their own Badges you can unlock by checking-in at various locations.

Screen Cap from Tony Felice

The first thing you’ll notice is that these are not small affairs and there are potentially obvious reasons why these clients were potentially able to strike a deal to get a badge. You might also notice – if you’ve looked into this previously – that it can be fairly difficult to find any information about how these deals are struck, and it can be equally difficult to get in touch with the folks at Foursquare about striking up a deal.

Getting to the Source – An Interview with Eric F.

After enough prodding and digging through my own social networks for any potential “in” I consider myself very fortunate to have been able to get in touch with Eric, who happens to be the Director of Client Services – and was incredibly helpful and happy to speak to us.

Rather than be selfish with the responses I thought I would provide some of the answers he provided to my most burning questions about it all. Here are the responses I was able to dig up, I’ll include a brief recap of the implications afterwards:

What would be your top tip(s) for making the most of Foursquare for conferences and Events?

EF: Setting up goals ahead of time is the best way to plan for a conference.  You may have a single-day event and encourage people to check-in early, or you may have an event spread out over a few days or weeks and have people check-in early, in the middle, and at the end.  We look at foursquare as a flexible platform, depending on event planners’ needs.  Some folks have found success with contests or tips to visit different booths.  Others use foursquare as a way for attendees to connect and to see who else is at their event.

One recent conference used foursquare to show which events had the most people attendants, and then gave the speakers a chance to connect to their audience via Twitter after the fact.

There is a very robust API available as well that give event organizers the ability to show live check-ins and other interesting data about the event in real time.

In the past we’ve have seen badges from events and conferences (e.g. CES, Bonnaroo, SXSW, etc.) in the past- how does that work? Is that a service that people pay for? Is there generally a threshold about how “big” or “cool” an event is? Or is it more just about getting in touch?

EF: We’re still in the early days of this, and have been testing different approaches around partner and event-related badges. Sometimes, we choose a venue because of a cool use of the platform; other times, it’s to reach a new audience

In the future we hope to roll out a more structured plan for event planners and conferences – but for now we are inspired by the ideas and implementations we have seen from these events.

Is this a market Foursquare has considered? There seem to be loads of conferences and events and it seems like partnerships (with badges and such) could be a real opportunity.

EF: We are concentrating on the best user experience possible.  If this comes at events and conferences, we are doing our job right.

What things can/should any event organiser do with Foursquare in the short-term? Obviously there is more to be done for a massive festival or conference, but what about one-off events or smaller time affairs?

EF: We look at our loyalty offers (in the form of special offers and mayor offers) as a big win for anyone with a physical location.  These reward people that go somewhere for the first time, or are loyal customers.  This also lets merchants track success with redemptions and foot traffic.

We know that business accounts are free, but how do your partnerships work with larger brands? Is there a general price range on these? How much does it cost for a brand to get their own badge? What if they want more than one?

EF: All business partnerships with foursquare are totally free.  This includes someone with a single location such as a bar or restaurant, to a national retailer with 10,000 locations.  To be 100% clear, we offer the ability to see analytics, run specials, and interact with new and loyal customers totally right now.



Badge programs have either a monthly cost associated with them that is directly tied to promotional consideration and reach, as well as the longevity of the campaign.

Who should large brands try to get in touch with if they want to team up with Foursquare?

EF: We have a dedicated support area for businesses: http://support.foursquare.com/forums/177952-foursquare-for-business

This ensures that the proper person will be able to answer the proper question whether it comes in from a local merchant, large chain, agency representing a brand, event question, or anything else that may arise.

What about smaller brands?

EF: Same as above – funneling requests through one system ensure that someone on the team gets back to people quickly, correctly, and promptly.

Finally, any previews/things in the works for business/marketing uses of Foursquare you’re willing to share?

EF: Knowing where events are happening, or where people are gathered, is a great metric of discovery. We’re all about letting folks know when something is happening, and most importantly where it is happening.  We are looking at ways to empower users and businesses by giving them this knowledge at their fingertips.

Making Sense of it All

No surprise that the Foursquare team are keeping some of their cards fairly close to their chests, but there’s definitely some key takeaways from this.

1. You don’t have to be a global brand to get the hook-up. It seems pretty clear that any creative uses of the API are a definite way to grab attention from the folks at Foursquare, and is potentially a clever way to get your own badge.

2. There is no doubt that Foursquare and other location-based social media platforms are growing and now is the time to make sure that if you work with any local businesses: get on the ball, get your venue registered, and go to town. I would not be the least bit surprised if in some fashion or another this sort of data (rankings, tips, check-ins, etc) becomes quite valuable to the team over at Google when it comes to looking at local ranking factors.

3. If you decide to make location-based social networking part of your plan – let people know! There’s no sense building the most incredible API to date to be used at your event, venue, etc. and not letting people know about it.

4. Even if you can’t get your event/conference its own badge there is still plenty you can do to engage Foursquare users.

Examples for Short Conferences

  • Be sure to set up your venue(s) as locations
  • Create multiple venues for the same location (e.g. “Conference Room 1″ “Bar” “Exhibition Hall” etc)
  • Rewards for check-ins (forget about Mayor’s – focus on the short term)
  • Make use of Existing Apps. Check out ScreenScape, LocaModa, 2Know and if you’re in London tell people to try out FourTap
  • Create a new App
  • Encourage early check-ins and sharing via Twitter
  • Splash some cash and get your event a badge

Examples for Longer Conferences

  • As above
  • Have incentives for multiple check-ins
  • Encourage check-ins from multiple venues
  • Offer a prize for the mayor of the conference

Where exactly we end up along the spectrum of “things you can do” for London PRO for this year is still a work in progress, but you can bet I’ll be championing for meaningless points and our own spin on the thing – and you can be sure we’ll let you know what we come up with.

A very big thank you to Eric F. and the Foursquare team for taking the time to answer our questions!

Please let us know your thoughts below and any successes/hiccups you all have had using location-based social networking in the comments section below.

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SEOmoz Daily SEO Blog

Creating Mobile SERPS for Usability

Suzzicks over at SEOmoz recently posted about the phenomenon of mobile sites ranking in traditional search results as well as the inverse, traditional sites ranking on mobile devices. She argues that it’s something we need to explore and address as SEOs and we’ve summarized her points for you here.

Will everything be on one index soon?

Google obviously doesn’t want to have to index two totally different versions of the web, and creating one giant index with a multiple host is the clear solution. Multi-format site mapping may be a precursor to the merge, and Google themselves have said that they intend to use mobile bots to search everything soon. Interestingly, the site mapping changes occurred around the same time Caffeine kicked in as well as some major Places pages and Images updates. It seems like Google’s getting even further away from indexing multiple formats and moving to one, streamlined solution.

Certain types of phones getting certain results?

It’s impossible to know for sure if there are in fact different “mobile” indexes, even though Google had confirmed that there were in the beginning. These old results used to be terrible and Google’s been playing around with tons of different domain formats to serve up mobile results.

Mobile bots definitely make differentiations for different handsets and some serve up mobile results better than others. Doing a quick search for mobile results right on your desktop shows you the standard “SmartPhone” results served up by Google. Change the attribute at the bottom of the page to include Feature Phones, and you can see what others are seeing on various types of devices.

Tell the Search Engines You’re Mobile Friendly

The best way to tell the engines that you’re ready is to actually provide a page that is designed for mobile. You can use style sheets and mobile sitemaps to describe to the engines how you want your page to be displayed. Make sure to check your pages to see if they show up properly on mobile devices and also set you systems to ensure that the right pages are being served up to the right devices.

Here are Your Different Mobile Usability Types:

  1. Mobile/Traditional Hybrid Pages
  2. Traditional Computer Pages and Mobile Pages for Phone
  3. Mobile/Traditional Pages (Hybrid) for Computer and Smartphone
  4. Traditional Pages for Computers

Replacing Data Lost in the Yahoo!/Bing Merger

Rand Fishkin addresses the loss to SEO data that came from the big Yahoo! and Bing search results merge last year. Yahoo! provided mounds of useful data, and the industry now faces the challenge of replacing it with something else.

Yahoo currently still retains its SiteExplorer service, but advanced commands or modified query searches no longer return results leaving webmasters unable to use advanced parameters and the data that came with them. There are lots of good replacement services, though, and we’re here to describe them.

  1. LinkScape Advanced Reports

Now users are able to apply filters through the UI on Linkscape and get many of the same results they could previously get from Yahoo.

  1. Open Site Explorer CSVs and Exporting Tools

Open Site Explorer aims for speed, so unlike LinkScape you can’t mess with filters right in the interface, rather you must import your data ready to go through an API. Conversely, when you export the data out of Open Site Explorer into an Excel or CSV, you can easily filter from there.

  1. Majestic SEO

Based in the UK, Majestic offers a function for backlink research through its MJ-12 tool. With the same filtering available as from LinkScape, the data here may not be as fresh as it’s tapped from different indexes, but a lot of people in the SEO hosting industry really like this tool.

  1. Yahoo! Site Explorer Exporter

Just like with the Open Site Explorer tool, Yahoo! offers its own export function. The major limitation is the 1000 link limit, but SEOs can get around this by requesting a search of sites with multiple pages on the same link.

  1. SEOmoz API

This is a really powerful tool at a reasonable price and it offers link data for up to 1 million calls per month. Open Site Exlporer, Conductor, and Hubspot are all run off this basic functionality.

  1. Yahoo! In Other Regions (for now)

Yahoo India and Yahoo Italy still currently serve the same search results that Yahoo US used to serve, so happy searching while the good data lasts! This won’t be around forever though as Yahoo plans a full roll out over the next 2 years.

  1. Other Options

Google Webmaster Tools, Bing Webmaster Tools, Exalead, Blekko, and Alexa all offer some means of tracking data previously held by Yahoo. Good luck finding what you need and let us know if you come up with other solutions!

SEOmoz Releases New LinkScape Update

Linkscape, SEOmoz’s wonderful tool for pulling all sorts of useful data from web results was recently updated again, and Rand Fishkin had a few things to point out.

The tool pulls an enormous amount of data for its monthly scheduled run. Some of the more impressive statistics are below:

  • Pages – 40,152,060,523
  • Subdomains – 284,336,725
  • Root Domains – 91,539,345
  • Links – 420,049,105,986
  • % of Nofollowed Links – 2.02%
  • % of Nofollows on Internal Links – 58.7%
  • % of Nofollows on External Links – 41.3%
  • % of Pages w/ Rel Canonical – 4.3%

The data shows that Nofollows and Rel Canonicals are down slightly overall whereas it’s actually up for the entire year. This definitely has a lot to do with the data selection.

One of the most common requests to SEOmoz is the ability to track specific sites’ metrics over time. This present challenges mainly in that the data differs from index to index, and it’s hard to keep up, particularly for multiple ip hosting. For example, the crawl statistics from one site vary widely over the course of a month and it’s even harder to believe that in 6 months, 60% of SEOmoz’s chosen sites became obsolete!

The best suggestion for sites looking for this data is to compare yourself to competitors. If you’re doing better, your footprint is performing in the way you want so keep it up!

SEOmoz is now partnering with Conductor to host their Searchlight software, which is a very impressive tool. It’s nice to see Conductor moving more into software and some of their new releases are really promising.

iPhone has also jumped on the bandwagon and there’s now a great SEO app, Linkjuice, that’s getting rave reviews. Apple’s even taking suggestions straight from the SEOmoz guys and integrating them into the product! There should be an android version out soon, so stay tuned for even more useful info on that front.

Summary by Heather Jean Hendrick

An Illustrated Guide to the Science of Influence and Persuasion

Posted by randfish

Conversion rate optmization – the practice of improving the quantity of visitors who take a desired action on your site – has been a hot topic this year. There’s both an art and a science to the process of turning browsers into buyers and drive-by readers into email subscribers, Facebook fans and Twitter followers. In my opinion, no marketer should be engaging in this work without having read Robert Cialdini’s seminal work – Influence: Science & Practice.  I agree wholeheartedly with Guy Kawasaki’s assessment on the subject:

The problem is, not every marketer will read the book, and that leaves a lot of head-shaped holes in a lot of walls. Thus, this post is here to help do the next best thing – explain, through illustrations and descriptions, the broad concepts of persuasion. The book covers six major “weapons of influence.” For each, I’m going to illustrate the concept then give tips (and some examples) on how you can apply them to marketing and conversion on the web.

#1 – Reciprocation

Hold open a door and you receive a “thank you” and a smile. Send a birthday present to a friend and you’re almost certain to get one in return. Pay for a co-worker’s coffee and she’ll pick up the next one. As Cialdini painstakinly details in the book, there is no culture on Earth without this unspoken, yet powerful rule of reciprocation.

Reciprocation in Action

The power of reciprocation relies on several conventions. The request must be “in-kind,” which is to say, commensurate with the initial offering. The power is increased if the give-and-take happens in a short time frame. Reciprocity’s influence increases with closer relationships, too – it’s much harder to resist/refuse to reciprocate a favor to a friend who’s down the street than to an anonymous site on the web.

Leveraging reciprocity through web marketing:

  • Give away free data and analysis through tools, but ask for permission to send an email marketing message in exchange
  • Tweet or blog about a prominent person or business in a positive fashion, then email them asking if they’d help spread the message
  • Email a site owner about a problem on their site and offer a solution/fix; they’ll often follow up by asking how they can return the favor
  • Provide exemplary answers to questions posted in online forums with a signature or final note asking that if they found your answer valuable, to consider visiting your site and sharing it with friends
  • Share great information on your blog and ask your readers to subscribe to your feed (see what I did there? :-) Pretty meta, eh?)

#2 – Commitment & Consistency

As humans, we have an insatiable desire for consistency in our behavior. It’s why we abhor hypocrisy and embrace leaders, politicians and beliefs that “stick to their guns,” sometimes to the point of foolishness. This consistency can be observed through the effectiveness of political tactics like push polling, wherein a paid “surveyer” will call numbers and ask voters whether they’d cast a ballot for “a man who refused to say the pledge of allegiance,” thus getting a response and commitment verbally that will transfer into votes come election day after the follow-on ad campaign alludes to precisely that inaction from an opposition candidate.

A case study from the book illustrates this principle quite elegantly. Researchers on a New York City beach staged thefts to see if onlookers would risk personal harm to stop the “criminal.” A research accomplice would listen to music on a blanket near their “test subjects” and after several minutes, stand up and stroll away, leaving a personal radio on the blanket. A “thief” would then approach, grab the radio, and attempt to hurry away with it. On average, only 4 in 20 bystanders would intervene.

However, when the experiment was changed slightly, the results altered dramatically. In this second scenario, before strolling away, the research accomplice would ask the test subject to “watch my things.” Now, under the influence of consistency and commitment, 19 of 20 subjects became “virtual vigilantes, running after and stopping the thief, demanding an explanation, often restraining the thief physically or snatching the radio away.”

Commitment & Consistency in Action

Commitment and consistency can’t happen without that initial action of a reponse or promise. Cialdini notes that this power increases tremendously if the agreement is written, rather than merely verbal. E.g. last week, you told us you wanted XYZ… Guess what? Here it is!

Leveraging commitment and consistency through web marketing:

  • Asking users to answer online questions about their habits/preferences, then marketing to them based on the answers they’ve given
  • Getting visitors to a site to sign an online pledge to take a certain action and then email/message them at a specified day/time (example – the “Quit Facebook Day” movement)
  • Asking your users/members/fans to commit to taking an action if a certain event occurs (like a charity pledge for a marathon runner). For example, you could say that your startup is up for an award and if you win it, you’d like them to commit to emailing a friend about their service. If/when you do win, send members who commited an email requesting the action.
  • Using a landing page / funnel process that asks a question where users must choose to define themself in a set number of ways, then crafting sales messaging that speaks to how your product/service is the right choice for people like them.

#3 – Social Proof

If you’re walking along a street and see a crowd gathered around watching something, it’s nearly impossible to resist the urge to go over and investigate yourself. If you’re at a party and everyone is drinking, the pressure to have a drink yourself rises dramatically. We all hate the horrifyingly over-the-top laugh tracks on TV sitcoms, but TV producers know that the social signal of laughter makes us laugh along, too.

This same phenomenon applies when we judge exceptionally important life decisions – who should we date or marry, where should we go to school, where should we work. The influence of our peers is a powerful influencer and one that can’t be overlooked in the sphere of marketing.

Social Proof in Action

Social proof becomes more powerful when the numbers increase and when the action-takers become more relevant and, especially more like the target. In other words, if you’re selling games to rebelling teenagers, don’t show testimonials from middle-aged parents who loved it, show other teens.

Leveraging social proof in web marketing:

  • Services like MyBlogLog that display the picture and username of recent visitors to the site
  • Facebook-leveraging visit tracking software that shows recent friends of yours who’ve engaged with the site you’re visiting (even more relevant and social proofy)
  • Testimonials on landing pages and in sales copy. Those that feature photos, have titles and full names and relate to the visitor work best
  • Network-effect services like Facebook, Twitter and LinkedIn touting their fast-growing and far-reaching memberships and usage

#4 – Liking

We’ve heard the phrase a thousand times – “People do business with people they know, like and trust.” It turns out, there’s quite a bit of science to support this. Research confirms that things like physical attractiveness (we like good-looking people), familiarity (we trust people we know), similarity (we like people like us) and compliments (we like people who say nice things about us) all factor into to the principle of “liking.”

Liking in Action

It’s hard to argue with the power “liking” has on us as consumers. When Will Critchlow (whom I like a lot, despite constantly losing presentation-off battles to him) recommends that I read a book or try a service, it’s practically a guarantee I’ll do it (note to Will: please don’t abuse this power). Similarly, movie executives realize that asking Tom Hanks to go on the late-night circuit is a great way to drive viewership of a film, while sending Tom Cruise on a similar mission may have the opposite result.

Leveraging liking in web marketing:

  • Start a blog, twitter account or email list and share your thoughts in a personable, personal and friendly way.
  • Employ the power of celebrity, in microcosms. If Seth Godin wrote a blog post saying that SEOmoz was a valuable resource, that would likely drive many people who like Seth to take commensurate actions.
  • Join in conversations on the web (on forums, in blog comments, on Twitter, via other social services) in ways that engender you positively to those community members. Follow up personally with community leaders and organizers to help spread the liking effect in a more scalable way.

#5 – Authority

A story from the book illustrates this principle so well, I couldn’t resist sharing:

Professors of pharmacy Michael Cohen and Neil Davis attribute much of the problem to the mindless deference given to the “boss” of a patient’s case: the attending physician. According to Cohen, “in case after case, patients, nurses, pharmacists, and other physicians do not question the prescription.” Take, for example, the strange case of the “rectal earache” reported by Cohen and Davis. A physician ordered ear drops to be administered to the right ear of a patient suffering pain and infection there. Instead of writing out completely the location “Right ear” on the prescription, the doctor abbreviated it so that the instructions read “place in R ear.” Upon receiving the prescription, the duty nurse promptly put the required number of ear drops into the patient’s anus.

Obviously, rectal treatment of an earache made no sense, but neither the patient nor the nurse questioned it. The important lesson of this story is that in many situations in which a legitimate authority has spoken, what would otherwise make sense is irrelevant. In these instances, we don’t consider the situation as a whole but attend and respond to only one aspect of it.

The power of authority can come from a variety of sources – clothes (think of the movie “Catch Me if You Can” in which Leonardo DiCaprio becomes a doctor or pilot simply through attire), titles and prefix/suffixes (Dr., Senator, President, C-level executive), and context (the famous Milgram study in which ordinary people commit horrifying acts simply because they are told to do so).

Authority in Action

Authority only influences when the target believes in the power and authenticity of that authority. The stronger the authority association, the more powerful the impact, but not all authorities work on all people.

Leveraging authority in web marketing:

  • Has a well respected individual or organization endorsed your product/company? Make that a prominent feature when you request an action from your visitors.
  • In a product or software service that provides information users rely upon, the product itself can influence actions by recommending them and showing the data to back it up.
  • Experts in your field can make for great testimonials and endorsements. They need not be recognizable or even speak to social proof elements if they carry credentials and weight that will make your target audience respond.

#6 – Scarcity

Ever notice that some shops seem to be perpetually running “going out of business” sales? It’s no mistake – the power of potential loss is a remarkable influencer. The Rolling Stones’ “last ever” tour, the final can of Crystal Pepsi, the limited edition collectors keepsake (only 70 ever released!). All are examples of scarcity principles at work.

As Cialdini notes:

The feeling of being in competition for scarce resources has powerful motivating properties. The ardor of an indifferent lover surges with the appearance of often for reasons of strategy, therefore, that romantic partners reveal (or invent) the attentions of a new admirer. Salespeople are taught to play the same game with indecisive customers. For example, a realtor who is trying to sell a house to a “fencesitting” prospect sometimes will call the prospect with news of another potential buyer who has seen the house, liked it, and is scheduled to return the following day to talk about terms. When wholly fabricated, the new bidder is commonly described as an outsider with plenty of money: “an out-of-state investor buying for tax purposes” and “a physician and his wife moving into town” are favorites. The tactic, called in some circles “goosing ‘em off the fence,” can work devastatingly well. The thought of losing out to a rival frequently turns a buyer from hesitant to zealous.

Scarcity in Action

Scarcity becomes more powerful when it’s clear that the resource is finite (houses are great for this reason) and when immediacy is added to the scarcity (as in the case of another buyer on the horizon). Auction sites like eBay combine the powers of these persuasion tactics with remarkable results.

Leveraging scarcity in web marketing:

  • Offer a special version of your product for a limited time in limited quantities
  • Feature messages like Expedia’s - “only 2 tickets left at this price” – or Zappos’ – “only 3 pairs left in this size” – next to results/products to help encourage timely conversion
  • Create an incentive for the first X visitors who take an action; you’ll likely get many more
  • Show the number of people viewing an item right on the product page (e.g. “6 others currently on this page”) to help create excitement and a feeling of immediacy (particularly for one-of-a-kind or limited quantity products)

Individually, these are powerful instruments of persuasion. Together, they’re a marketing force to be reckoned with. Let’s try an experiment and see if I can effectively employ the six principles as they related to SEOmoz (please note, I’m not normally this self-promotional, and this is meant somewhat tongue-in-cheek):

  1. This blog post is the result of many hours of studying, writing and illustrating. If it’s helped your business in some way, we hope you’ll say thanks by sharing it through tweets, links or an email to someone you think would appreciate the reference.
  2. Are you the kind of SEO who bases their decisions on data or gut feeling? Close your eyes for a minute and think. If you said “data,” I’d urge you to check out the new Keyword Difficulty tool. It will help make decisions about where and how to compete from a much more data driven perspective.
  3. 2,426 search marketers on Facebook have become fans of SEOmoz. Won’t you join them?
  4. Danny Dover is impossible not to like. Make Danny happy by following him on Twitter.
  5. The Search & Social Awards named SEOmoz the best SEO Blog, top SEO community and favorite SEO tool suite this year.
  6. This summer we’re launching a new software suite and SEOmoz PRO prices are going up to 0, 0 and ,000 per month (respectively). There’s less than 60 days to get PRO at the current rates.

The next time you make a landing page or try to drive actions on the web, think about how you might leverage these principles of influence to improve your conversion rate.


SEOmoz Daily SEO Blog

Wrong Page Ranking in the Results? 6 Common Causes & 5 Solutions

Posted by randfish

Sometimes, the page you’re trying to rank – the one that visitors will find relevant and useful to their query – isn’t the page the engines have chosen to place first. When this happens, it can be a frustrating experience trying to determine what course of action to take. In this blog post, I’ll walk through some of the root causes of this problem, as well as five potential solutions.

Asparagus Pesto Rankings in Google with the Wrong Page Ranking First

When the wrong page from your site appears prominently in the search results, it can spark a maddening conflict of emotion – yes, it’s great to be ranking well and capturing that traffic, but it sucks to be delivering a sub-optimal experience to searchers who visit, then leave unfulfilled. The first step should be identifying what’s causing this issue and to do that, you’ll need a process.

Below, I’ve listed some of the most common reasons we’ve seen for search engines to rank a less relevant page above a more relevant one.

  1. Internal Anchor Text
    The most common issue we see when digging into these problems is the case of internal anchor text optimization gone awry. Many sites will have the keyword they’re targeting on the intended page linking to another URL (or several) on the site in a way that can mislead search engines. If you want to be sure that the URL yoursite.com/frogs ranks for the keyword “frogs,” make sure that anchor text that says “frogs” points to that page. See this post on keyword cannibalization for more on this specific problem.
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  2. External Link Bias
    The next most common issue we observe is the case of external links preferring a different page than you, the site owner or marketer, might. This often happens when an older page on your site has discussed a topic, but you’ve more recently produced an updated, more useful version. Unfortunately, links on the web tend to still reference the old URL. The anchor text of these links, the context they’re in and the reference to the old page may make it tough for a new page to overcome the prior’s rankings.
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  3. Link Authority & Importance Metrics
    There are times when a page’s raw link metrics – high PageRank, large numbers of links and linking root domains – will simply overpower other relevance signals and cause it to rank well despite barely targeting (and sometimes barely mentioning) a keyword phrase. In these situations, it’s less about the sources of links, the anchor text or the relevance and more a case of powerful pages winning out through brute force. On Google, this happens less than it once did (at least in our experience), but can still occur in odd cases.
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  4. On-Page Optimization
    In some cases, a webmaster/marketer may not realize that the on-page optimization of a URL for a particular keyword term/phrase is extremely similar to another. To differentiate and help ensure the right page ranks, it’s often wise to de-emphasize the target keyword on the undesirable page and target it more effectively (without venturing into keyword stuffing or spam) on the desired page. This post on keyword targeting can likely be of assistance.
    _
  5. Improper Redirects
    We’ve seen the odd case where an old redirect has pointed a page that heavily targeted a keyword term/phrase (or had earned powerful links around that target) to the wrong URL. These can be very difficult to identify because the content of the 301′ing page no longer exists and it’s hard to know (unless you have the history) why the current page might be ranking despite no effort. If you’ve been through the other scenarios, it’s worth looking to see if 301 redirects from other URLs point to the page in question and running a re-pointing test to see if they could be causing the issue.
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  6. Topic Modeling / Content Relevance Issues
    This is the toughest to identify and to explain, but that won’t stop us from trying :-) Essentially, you can think of the search engines doing a number of things to determine the degree of relevancy of a page to a keyword. Determining topic areas and identifying related terms/phrases and concepts is almost certainly among these (we actually hope to have some proof of Google’s use of LDA, in particular, in the next few months to share on the blog). Seeing as this is likely the case, the engine may perceive that the page you’re trying to rank isn’t particularly “on-topic” for the target keyword while another page that appears less “targeted” from a purely SEO/keyphrase usage standpoint is more relevant.

Once you’ve gone through this list and determined which issues might be affecting your results, you’ll need to take action to address the problem. If it’s an on-page or content issue, it’s typically pretty easy to fix. However, if you run into external linking imbalances, you may need more dramatic action to solve the mistmatch and get the right page ranking.

Next, we’ll tackle some specific, somewhat advanced, tactics to help get the right page on top:

  1. The 301 Redirect (or Rel Canonical) & Rebuild
    In stubborn cases or those where a newer page is replacing an old page, it may be wise to simply 301 redirect the new page to the old page (or the other way around) and choose the best-converting/performing content for the page that stays. I generally like the strategy of maintaining the older, ranking URL and redirecting the newer one simply because the metrics for that old page may be very powerful and a 301 does cause some loss of link juice (according to the folks at Google). However, if the URL string itself isn’t appropriate, it can make sense to instead 301 to the new page instead.

    Be aware that if you’re planning to use rel=canonical rather than a 301 (which is perfectly acceptable), you should first ensure that the content is exactly the same on both pages. Trying to maintain two different version of a page with one canonicalizing to another isn’t specifically against the engines’ guidelines, but it’s also not entirely white hat (and it may not work, since the engines do some checking to determine content matches before counting rel=canonical sometimes).
    _

  2. The Content Rewrite
    If you need to maintain the old page and have a suspicion that content focus, topic modeling or on-page optimization may be to blame, a strategy of re-authoring the page from scratch and focusing on both relevance and user experience may be a wise path. It’s relatively easy to test and while it will suck away time from other projects, it may be helpful to give the page more focused, relevant, useful and conversion-inducing material.
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  3. The Link Juice Funnel
    If you’re fairly certain that raw link metrics like PageRank or link quantities are to blame for the issue, you might want to try funnelling some additional internal links to the target page (and possibly away from the currently ranking page). You can use a tool like Open Site Explorer to identify the most important/well-linked-to pages on your site and modify/add links to them to help channel juice into the target page and boost its rankings/prominence.
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  4. The Content Swap
    If you strongly suspect that the content of the pages rather than the link profiles may be responsible and want to test, this is the strategy to use. Just swap the on-page and meta data (titles, meta description, etc) between the two pages and see how/if it impacts rankings for the keyword. Just be prepared to potentially lose traffic during the test period (this nearly always happens, but sometimes is worth it to confirm your hypothesis). If the less-well-ranked page rises with the new content while the better-ranked page falls, you’re likely onto something.
    _
  5. The Kill ‘Em with External Links
    If you can muster a brute force, external link growth strategy, either through widgets/badges, content licensing, a viral campaign to get attention to your page or just a group of friends with websites who want to help you out, go for it. We’ve often seen this precise strategy lift one page over another and while it can be a lot of work, it’s also pretty effective.

While this set of recommendations may not always fix the issue, it can almost always help identify the root cause(s) and give you a framework in which to proceed. If you’ve got other suggestions, I look forward to hearing about them in the comments!


SEOmoz Daily SEO Blog

SEO Myths And Realities Fight

Posted by randfish

A few weeks back, Stephan Spencer (one of my Art of SEO coauthors) authored a post for SearchEngineLand entitled 36 Myths that Won’t Die But Need To. I certainly recommend checking out the post, but be warned of some highly contentious comments. The tweets and offline feedback were similarly up-in-arms and it’s easy to understand why.

SEO is a field where reputation is a huge part of your ability to perform well. Because the search engines don’t publish comprehensive guidelines (or even guidelines that cover 1/10th of the material necessary for good SEO work), businesses rely on the savvy of individual consultants, contractors and employees. If your boss reads Stephan’s article and sees him contradicting advice that you’ve been giving for years, faith erodes and with it, job security. Luckily (or perhaps unluckily), there’s probably 5-10 articles you can find on the web that support your side of the story, many from quality, trusted sources.

The lack of standards sucks. But, it’s also the reason our industry is so exciting. New experiments & experiences can reveal critical data about search engine operations. The ability to become an expert is open to anyone with the skills and perseverance to see it through. But, no matter how hard you try, it’s hard to overcome some of the persistent myths of the SEO field – I’ve been caught in plenty of them myself (and who knows, maybe still am today).

This post is going to look at some of those nagging, lingering falsehoods that continue to thwart good SEO efforts, specifically those that Stephan called out and faced strong resistance. As always, this is my opinion, based on my experience (see the moz disclaimer) except in cases where research and data exists, in which case it’s my opinion that the research cited is good enough to warrant that opinion :-)

How Significantly Does Personalization Affect Rankings?

Stephan Says:

Although it is true that Google personalizes search results based on the user’s search history (and now you don’t even have to be logged in to Google for this personalization to take place), the differences between personalized results and non-personalized results are relatively minor. Check for yourself. Get in the habit of re-running your queries — the second time adding &pws=0 to the end of Google SERP URL — and observing how much (or how little) everything shifts around.

Comments Include:

I’m not sure I agree with your statement under #5 that personalization changes are “relatively minor”. I’ve been seeing some drastic rank changes due to personalization. I just posted about it at http://www.rypmarketing.com/blog/49-are-google-serp-personalizations-relatively-minor.whtml While there are still “absolute rankings” that display most of the time, your site can be ranked much higher or lower, based on personalization.

My Opinion – They’re both right. Personalization seems to primarily affect areas in which we devote tons of time, energy and repeated queries. This means for many/most “discovery” and early funnel searches, we’re going to get very standardized search results. It’s true that it can influence some searches significantly, but it’s also true that, at least in my experience, 90%+ of queries I perform are unaffected (and that goes for what I hear/see from other SEOs, too). The linked-to post above actually helps to validate this, showing that while rankings changes can be dramatic, they only happen when there’s substantive query volume from a user around a specific topic.

Do We Need to Update Our Homepages Every Day to Maintain Rankings?

Stephan Says:

“It’s important for your rankings that you update your home page frequently (e.g. daily.)” This is another fallacy spread by the same aforementioned fellow panelist. Plenty of stale home pages rank just fine, thank you very much.

Comments Include:

It actually is important. Sure, a stale home page might rank, but Google definitely takes freshness into account in rankings. I’ve seen rankings boosts whenever I post new content.

This varies from niche to niche, of course a site can rank well whilst remaining static, it may also have a considerable number of links pointing to it. In a competitive niche where the link volume/quality is pretty even, then regular updates to the home page, and other pages within the site can make all the difference – to describe this as a fallacy is a fallacy itself.

My Opinion - There was a time when I was pretty convinced this was true. I did lots of testing around it for my clients sites and would put in time each day making sure new content appeared on their homepages. Today, I’m much less of a believer. Stephan is certainly correct that plenty (if not the overwhelming majority) of homepages and, indeed, web pages that rank well for many queries are static. I do think it’s a great idea to continually have new content linked-to from homepages – by linking to the latest blog posts, YOUmoz posts and marketplace postings, the SEOmoz homepage helps drives spiders to revisit frequently and crawl these new posts (though RSS pings may make that obsolete).

Overall, I wouldn’t advise updating pages just for the sake of possibly getting a “fresh content” boost. QDF operates on unique, fresh, individual pages (or older pages that are earning newly fresh links). I’d have serious doubts as to whether anything in Google’s ranking system rewards pages that simply change frequently – it doesn’t pass my smell test.

How is Google Treating “Reciprocal” Links?

Stephan Says:

Trading links helps boost PageRank and rankings. Particularly if done on a massive scale with totally irrelevant sites, right? Umm, no. Reciprocal links are of dubious value: they are easy for an algorithm to catch and to discount. Having your own version of the Yahoo directory on your site isn’t helping your users, nor is it helping your SEO.

Comments Include:

Google places less weight on reciprocal links that they used to, but they still count. I’ve done numerous link exchange campaigns for websites, and seen huge boosts in rankings. At the end of the day, would you rather have a reciprocal link from another site in your niche, or no link at all? The answer is obvious.

Reciprocal links aren’t necessarily of dubious value. Consider this example:

I’m a news site. I link to CNN because it’s CNN and they have news. One day, CNN links to me (huzzah). Technically, this is a reciprocal link, but no way in hell is Google going to discount the value of the link because the sites are linking to each other. So now you have to determine intent — and how do you do that?

In many niches, every authority site links to every other. Not only is it natural, but these are the most relevant possible links. So what you seem to be saying is that Google lowers the value of a site’s most relevant links — thereby increasing the relative value of irrelevant or off-topic ones. That makes sense how?

My Opinion - This one really depends on how we’re defining “reciprocal links.”

The post you’re reading links to Stephan’s SELand article. Would Stephan updating that post with a link here potentially hurt both our rankings? No.

However, if SEOmoz built a link directory on our site (ironically humorous because, as long time readers may recall, we used to have one) and promoted linking to your site if you reciprocated with a link back here, I’d be more concerned. This is essentially link graph manipulation and while it’s a fine line to tread, plenty of folks have crossed it in the past and, as Stephan notes, unnatural reciprocal link behavior is remarkably easy to spot on a link graph.

I wouldn’t be concerned at all with a technically “reciprocated” link, but I would watch out for schemes and directories that leverage this logic to earn their own links and promise value back to your site in exchange. Also – watch out for those who’ve evolved to build “three-way” or “four-way” reciprocal directories such that you link to them and they’ll link to you from a separate site – it’s still attempted manipulation and there’s so many relevant directories out there; why bother!?

Keyword Density is Not Used – How Many Times Do We Have to Say It?

Stephan Says:

Keyword density is da bomb. Ok, no one says “da bomb” anymore, but you get the drift. Monitoring keyword density values is pure folly.

Comments Include:

Folly? Hardly. If you’re trying to rank for a keyword, you want to make sure you use it a few times on a page. That’s just common sense. Of course, you don’t want to overuse a keyword, or it might come across as spammy. Any smart SEO pays attention to KW density.

My Opinion - Again, we’re likely coming down to semantics. The formula for keyword density – a percentage of the total number of words on the page that are the target phrase – is indeed folly. IR scientists discredited this methodology for relevance decades ago. Early search engines and information retrieval systems already leveraged TF*IDF as a far more accurate and valuable methodology.

In my opinion, the reason the myth persists is that sometimes, optimizing towards a keyword density can actually improve your relevance and targeting of TF*IDF. I’ll make an analogy – let’s say you believe flight is accomplished not by lift, thrust, drag and weight, but rather by reaching a particular velocity in a bird-shaped device. It’s entirely possible that you might stumble upon flight, or flight-like elements even without understanding the physics. That said, could you honestly call yourself an aeronautics engineer?

If we’re going to call ourselves professional SEOs, we should bother to learn the science. Yes, adding additional instances of a keyword term or phrase to a page might indeed help your rankings (usually not massively and almost never in highly competitive spaces), but that does not mean that the keyword density average you’ve been using is accurate or that engines leverage the metric. Spreading this ignorance of math and science does little to further the SEO field’s reputation - let’s end it.

Do Hyphens in Domain Names Really Suck for SEO?

Stephan Says:

Hyphenated domain names are best for SEO. As in: san-diego-real-estate-for-fun-and-profit.com. Separate keywords with hyphens in the rest of the URL after the .com, but not in the domain itself.

Comments Include:

Hyphens in domain names are less than ideal for flagship businesses because they’re hard to communicate, but you better believe Google ranks domains with keywords in them highly, even if they contain hyphens. Again, it’s less than ideal (a hyphen-less .org or .net is preferable to a hyphenated .com), but if the top choices aren’t available, a domain that includes a hyphen can be a decent substitute.

Don’t make a blanket statement that having hyphens in your domain hurts your potential. This is just fallacy. Yes, hyphens suck for direct traffic, as the domain is more likely to spelled incorrectly. But when it comes to search, domains with hyphens in them do just fine.

My Opinion – They suck. Yes, I realize that technically, they may not have a formal algorithmic component (though I’m guessing part of Google’s spam filter early warning system does look at hyphens, particularly when there’s more than one in a domain name). But, they certainly correlate with worse branding value, which means fewer links and citations, less reputation in the eyes of visitors and potential business partners, less viral spread through word-of-mouth and, as the comments note, lower type-in traffic.

All of those are going to have a 2nd-order impact on rankings through metrics like inbound links, social mentions and usage data (to whatever degree you believe that mya be a signal). Thus, hyphens in domain names do, indeed, suck for SEO (and lots of other stuff). I’ve never liked SEO practices that operated in a vaccum or didn’t consider usability, virality, positioning, branding or other basic marketing techniques. Going back to the analogy above, it’s like the aeronautics engineer who doesn’t consider seats a necessity. Sure, it flies, but who exactly will pay for a ride?

Does Click-Through Rate Matter?

Stephan Says:

The clickthrough rate on the SERPs matters. If this were true then those same third-world link builders would also be clicking away on search results all day long.

Comments Include:

Don’t assume that clickthrough rates don’t matter just because of some potential abuse that would happen if absolutely zero logic were built in.

In regards to CTR influencing rankings, there are a number of things that lead me to suspect that user behavior does affect search results.

I’m sure you are familiar with the so-called google \honeymoon period\ that seems to occur when a new site launches. The site will rank highly for a few weeks, and then see a dramatic drop in SERPs. I’ve launched over a dozen sites in the past year, and have noticed this pattern.

I believe this goes beyond QDF, it’s a site-wide phenomenon. The hypothesis is that Google will temporarily rank a new site highly, to see how users perceive the site. If people visit the site, and then immediately hit the back button to return to the SERPs, that’s a good signal that the site did not meet the needs of the user, and that google should not rank it as highly.

I am on the fence, I could literally flip a coin whether it is myth, magic, or the CTR really does make a difference. If it does it is such a small difference it’s nothing I would ever focus on for success.

My Opinion – I’ve written and spoken about this extensively in the past and it doesn’t need a great deal of re-hashing. I will, however, say that should any SEO ever discover that it substantively impacts rankings, we’re going to be faced with an army of zombie botnets trying to take over our computers not to send email spam, but to click on links through our “reputable” Google accounts. Just look at the hacks of Facebook, Twitter & Wordpress over the past few weeks and ask yourself – if any spammer could show any financial incentive or ability of clicks to influence Google, would we really have as (organic) click-fraud free a world as we do today?

We do have one data point from Google that suggests they look at some kinds of less manipulate-able click data. A Googler speaking at the first SMX East show in New York mentioned during his session that Google will record searches that are performed frequently with no clicks, followed by query refinement or abandonment, as potential searches that need work (because it seems no one likes the results). If this is what you mean when referring to click-data being used in the engines, I think that’s completely reasonable.

Do H1 Tags Help with Rankings?

Stephan Says:

H1 tags are a crucial element for SEO. Research by SEOmoz shows little correlation between the presence of H1 tags and rankings. Still, you should write good H1 headings, but do it primarily for usability and accessibility, not so much for SEO.

Comments Include:

H1 tags are very important, I’ve seen pages rank well for targeted keywords once the tag has been tweaked to be more targeted, not spammy or purely for SEO, but well written. Ok, in some cases it may not be “crucial” but after the title tag I think it’s up there as one of the most important on site factors.

My Opinion - Covario’s research is spot on; I got to listen to and speak with their chief scientist, Dr. Matthias Blume, at a conference in Silicon Valley. It also matches up to our correlation and rankings model data. You’re invited to repeat on-page keyword prominence testing and check the results for yourself (more on search engine testing methodologies here). H1 tags are very slightly better than Bold/Strong tags for keyword usage and both are barely better than simply using the keyword on the page (in any text format).

In every instance I’ve seen a report of H1s improving rankings, it’s been because the keyword phrase was now included as some of the first text on the page and provided an additional instance of the target term and title element in the on-page copy. As Stephan recommends in the comments, try taking a site with H1s and replacing them with CSS styles that mimic the text formatting. You may see tiny fluctuations in a few close rankings, but likely little else.

All that said, H1s are still a best practice. If you’re building a site from scratch today, you should certainly use them for headlines, and they do provide some (albeit quite tiny) benefits for SEO. However, I feel incredibly guilty about the many times in my SEO consulting career I pushed hard for engineering and development teams to get H1s right in the markup when it generated such tiny results. That time would have been far better spent on dozens of other projects. If I can, I’d love to save you that same embarassment and disappointment. H1s may fit with SEO stereotypes, but that doesn’t make them a high priority, high value activity. If you don’t believe the research of others, do your own, then listen to the results.

Can Linking to Other Sites Help You Perform Better?

Stephan Says:

Linking out (such as to Google.com) helps rankings. Not true. Unless perhaps you’re hoarding all your PageRank by not linking out at all — in which case, that just looks unnatural. It’s the other way around, i.e. getting links to your site — that’s what makes the difference.

Comments Include:

Not true. Matt Cutts has said that linking out to high quality websites is one of the many factors that they use to evaluate a site. NOTE: the comment references the below copied text below from this post by Matt Cutts (on Google’s webspam team):

Q: Okay, but doesn’t this encourage me to link out less? Should I turn off comments on my blog?
A: I wouldn’t recommend closing comments in an attempt to “hoard” your PageRank. In the same way that Google trusts sites less when they link to spammy sites or bad neighborhoods, parts of our system encourage links to good sites.

My Opinion – I suspect there may be some small, positive effects of linking out to relevant, quality sites and pages for SEO. However, Stephan’s likely correct in his assertion that just linking to a “high Domain Authority” or “high PageRank” site won’t normally help. He’s also right to say that hoarding link juice is likely a very bad move. You can listen to the NYTimes’ SEO, Marshall Simmonds, talk about how adding external links to articles on the site had a noticeable positive impact on the Times’ rankings and traffic.

I don’t have correlation or ranking models data on this, nor have we experimented internally to the degree that I’d feel comfortable calling this a settled debate. My instincts say Google probably considers outbound links in some form or fashion, but I doubt it’s a huge ranking factor. It might be more important than H1s, though :-)

PageRank is a Good Predictor of Rankings?

Stephan Says:

Your PageRank score, as reported by Google’s toolbar server, is highly correlated to your Google rankings. If only this were true, our jobs as SEOs would be so much easier! It doesn’t take many searches with SEO for Firefox running to see that low-PageRank URLs outrank high-PR ones all the time. It would be naive to assume that the PageRank reported by the Toolbar Server is the same as what Google uses internally for their ranking algorithm.

Comments Include:

Come on now. It’s true that a lot of people place too much emphasis on PR, but let’s not take it to the opposite extreme and say it’s irrelevant. PR is not the be-all-end-all of rankings, but it still matters. Having a high PR homepage clearly means *something*.

I probably couldn’t disagree with anything more than this one. I guarantee a website that has homepage PageRank 6 and then 2 page deep pages having PageRank 5 and trailing off into 4’s and 3’s get’s WAY more traffic than the one with PageRank 3 and trails off into 2’s and 1’s. PageRank is not 100% accurate, but it’s an extremely good indicator, it’s not just make believe or useless non-sense that authoritative sites have PageRank; 6, 7, 8, 9, 10.

My Opinion - They’re both right (though the “guarantee of traffic on the PR6 vs. 5 site” sounds like a bet this commenter’s opponent could win many, many times over). Our data on PageRank correlation is very solid and suggests that yes, PR is positively correlated with rankings on Google.com (though much less so in Google.co.uk – sorry Brits!). However, the degree of correlation is not overwhelming and there are far better single metrics if rankings correlation is your goal.

I would strongly get behind Stephan’s statement that what the toolbar server reports is not what Google uses internally. They’ve messaged this many times. It’s also very true that PageRank is only one of a plethora of ranking signals, and plenty of PageRank 3 pages outrank PageRank 6 or 7 pages for given queries.

Does Great Content Equal Great Rankings?

Stephan Says:

Great Content = Great Rankings. Just like great policies equals successful politicians, right?

Comments Include:

I see no one is criticizing “Great content = great rankings.” This is job number one.

My Opinion – I think the commenter may have missed Stephan’s intended sarcasm. I am in full agreement that great content ? great rankings. This is no more true than the statement: “the way to win elections is to propose the best legislative ideas.”

Marketing, promotion, networking, partnerships, virality, incentives and hundreds of others feed into the inputs for a site’s success on the web. Unless you believe that links are meaningless and Google’s content analysis systems can read and rank content like a human (e.g. Google thinks the Times’ article on Brown’s stepping down was more adroitly perceptive than the Post’s), the ability to draw in links, which is not and likely never will be about the “best content” will have an overwhelming impact on rankings.

The future likely holds greater usage of data from social media and social web interaction, but even this depends on far more than the content’s quality. Those brands and sites that have early-adopting, viral-sharing, people-connecting, idea-distributing users invested in promoting their work are likely to be long term winners with little regard for comparative levels of content quality.


There’s lots more fun and interesting discussion on the SearchEngineLand post, but hopefully these will spark some interesting chats in the comments here as well.

3 Key Takeaways from Search And Social

Posted by Lindsay

Last week Jen and I attended the Search & Social Summit here in my backyard of Tampa Bay. This isn’t your typical conference recap post, though. I wanted to focus on the action items that still stand out for me a week later, the things will make a difference in what I do or how I do it. Perhaps you’ll rethink the way you do a thing or two as well.

Outsource, Seriously.

Kevin Henrikson is a low key guy, and one that I hadn’t met until the Search & Social Summit. You won’t see him spouting off on Twitter or elaborating on his accomplishments on LinkedIn. He beats even me in the blog neglect category. Personally, I wish he’d publish more. He has a strong business acumen and seems to find his comfort zone well outside the boundaries that most of us create in our own DIY vs. outsource struggles.

Kevin’s presentation was about outsourcing. I expected the standard cliché we’ve all heard 100 times, “Do what you do best. Outsource the rest.” Good advice, absolutely, but now what? Kevin’s presentation was different. It outlined real, actionable strategies for outsourcing the things you’d expect – like copywriting and development – but he also spoke about his experience delegating some pretty unusual stuff like the hiring of a housekeeper for his parents out-of-state.

Kevin covered more than a dozen solid online sources for building your outsourced empire including craigslist (for local need), Amazon’s Mechanical Turk, and the old standby Elance. None of those excited me like oDesk and 99designs.

oDesk describes themselves as a marketplace for online workstreams. Don’t have time to sift through your email to identify the important ones that require a response? Hire a personal assistant to do the drudge work for you. Need a new site design converted to work with your WordPress blog? You’ll be surprised by the rates. I created my account while listening to Kevin’s presentation and can’t wait to get started.

99designs provides a platform and 192K strong community to facilitate your own ‘design contest’. Open an account, outline your project in seven simple fields, pay a few hundred dollars and within a week you’ll have dozens of designs to choose from that were created by the 99designs community. I did a hack job of my own blog logo design a few years ago. I figured there was no time like the present, so jumped onto 99designs and kicked off my own contest. For a few hundred dollars I’ve received around 200 logo designs. You can check out the contest entries and maybe even help me choose a winner from the frontrunners.

If you want more information on how to leverage the outsourcing vehicles like the ones mentioned above, check out Rand’s recent post on the topic here.

Targeted Promotion on Niche Social News Sites

If you’re like me, when you think ‘social news’, examples like Digg and Reddit stand out. Though the traffic from these sites is astounding – IF you can get your story to the front page – obtaining traction is hit or miss and the competition is intense. Brent Csutoras is a wiz in the world of social marketing, and another speaker that presented some refreshing content at the Search & Social Summit last week.

Brent highlighted Kirtsy.com as a great place to post content that would appeal to a female audience, for example. This isn’t the kind of place to post the latest puss video from PopThatZit (view at your own risk. eww) but if you take a look at the current list of most popular content on the Kirtsy homepage, you’ll get the idea of what is possible there. I was surprised to see a few listings from small personal blogs on topics like crafts and parenting.

Despite being more than a year old, Brent says that this list of niche social media sites from Chris Winfield over at 10e20 is still the best out there. Think about the opportunities for sites you represent. No doubt a few more niche social news sites have cropped up since then. If you have another one that works for you, I’d love to hear about it in the comments.

Get New Content Indexed Faster

Michael Gray recommends creating small sitemaps of <100 pages, in addition to your regular sitemap(s), to help get  new content indexed faster.

Michael has found that for sites that add a lot of new pages, or want to get the pages they do add indexed quickly, using a dedicated sitemap for fresh content is the key. In his testing, deep pages on large sites that would sometimes take weeks or months to make it into the index took just 1-3 days with the dedicated fresh content XML sitemap. He suggests playing with the ’100′ number. That is what the need has been for his clients, but if you are working with a site that has a larger fresh content output you may achieve the same affect by including more.

I’ll be testing this one out for sure! Let us know how it goes for you, too.

Action Items

  1. Are you making the most of your time? Think about the things that someone else could do for you and outsource it. Check out 99designs for graphics work and oDesk for nearly everything else.
  2. Look through Chris Winfield’s list of niche social news sites. Maybe your content can ‘make popular’ on social news afte rall.
  3. Try creating a supplemental fresh content XML sitemap to see if it helps you get your content indexed faster.

Happy Optimizing!

Lindsay Wassell (aka @lindzie)

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